Careers at PracticeGenius™

Deeply rooted in all of us are the reasons we make the decisions we do, the “why.” At PracticeGenius, we equip thousands of businesses around the globe with tools and services that more effectively engage and align their business goals and initiatives with those of their customers, advocates, and employees. 

By combining the principles of behavioral economics, gamification, reward-loyalty systems, and social engagement, we’ve created a scalable platform that helps businesses of all sizes add contextual interactions and incentives to their most valued relationships.

Accomplishing this takes a focused effort from a talented team. Culturally we pride ourselves on the diversity amongst our teams and share an affinity for intelligent minds, quality work, and exceptional customer care. 

 

Job Summary:

As an experienced UX / Product Designer, you will significantly impact products that millions of people use. We have a suite of mobile and web apps that are business-to-business and business-to-consumer focused. It will be your job to understand people, envision how they will experience our products, and bring that vision to life. You will take ownership of large projects, define problems, and deliver accessible, easy-to-use designs. You will employ behavioral economics, gamification, and loyalty systems theories to help drive healthy decisions. You will work with designers, customer success reps, executives, and engineers. You will touch all parts of the product design process, from research into pain points, user flows, and wireframes to creating prototypes, user testing, and collaboration with engineering. You will advocate for the user and ensure their needs are met while delighting and surprising them.

The product design team leads feature development. You will need to find and understand user pain points and define them into simple stories that can translate into smart design solutions. You will need to create designs with great visual aesthetics and make complex products simple to use. 

Join us in SLC or remote as we develop fresh new offerings and improve legacy products in an environment where you are empowered to use your intellectual curiosity as an author, editor, and collaborator.

 

Who Are You?

  • You care about product, obsess over the people who use it and take pride in your quality of work.
  • You have 5+ years of experience in design for mobile and web applications.
  • You have a strong portfolio of user research, defining problems, ideation, prototyping, user testing, implemented designs, and shipped products.
  • You communicate complex concepts clearly across teams and levels of the organization.
  • You are committed to usability testing, even when there does not seem to be time for it.
  • You understand company objectives and manage and prioritize work with innovation and collaboration across teams.
  • Introvert or extrovert, you've got a phenomenal personality and respect for others.
  • You respect all parts of the process and are committed to working on all things, big and small.
  • You enjoy the constant challenges and learning of software design and development.
  • You’re not afraid to raise concerns, suggest improvements, or question the status quo.
  • You seek to learn from others and share your knowledge and experience.
  • You are optimistic, curious, and constantly trying to improve, leaving your ego behind in favor of the best solution.
  • You are a kind person looking to be a big part of a small team.

 

What Are Your Skills?

  • You can take ownership of large projects and navigate ambiguity.
  • You have command of visual design principles and apply them in design system frameworks.
  • You have expertise in material design or other design systems for web and mobile applications and have contributed to them over time.
  • You demonstrate a strong understanding of UX design principles, information architecture, and multi-step and cross-platform flows. You design for the holistic user experience and can anticipate potential collisions between different products, features, and platforms.
  • You know established visual and UX patterns and balance them with platform-specific patterns to ensure a consistent, intuitive user experience. 
  • You lead the vision for your product area alongside your product and engineering counterparts. Your design work references product goals, and you can speak confidently about how it relates to the broader product vision and company objectives.
  • You have strong verbal and written communication one-on-one and in a group setting. You communicate complex ideas and problems in a way accessible to people unfamiliar with the project. You can lead and direct group design conversations.
  • You follow the design process and use it to contextualize your work and the feedback needed at any given moment. You balance speed and quality based on the scope of the project and potential impact on the user and company.
  • You are fluent in Figma and other design and prototyping tools, including sketching, diagramming, and production HTML/CSS or platform SDKs. 
  • You share your work early and often, seek feedback, and prioritize the feedback on your own and with the team.
  • You begin projects outlining the quantitative and qualitative data that will be important for the work and help define success. You share your learnings to help enhance everyone's understanding of the product and users.
  • You give direct feedback and help team members improve their skills and toolkits.
  • You can lead and help shape processes to contribute to the team’s operational excellence.
  • You contribute to the culture of a company and team by creating opportunities to share design thinking and enthusiasm.
  • You can analyze a problem and break it down into small, achievable chunks.

 

Examples of profiles that are relevant to us:

You’ve likely had experience that falls into one or more scenarios, such as:

  • Held significant ownership of software projects from their early stages through development, release, and maintenance.
  • Built processes constantly research users to understand pain and test design hypotheses to deliver solutions that solve it.
  • Experience working collaboratively with development teams that fit production solutions in available timeframes.
  • Built sizable applications from the ground up or added significant features to existing applications.
  • Identified and optimized application performance and user behavior.

 

Position Reporting Structure:

Reports to Head of Product & Design

 

Compensation and Benefits:

  • We have competitive salaries.
  • We offer several health benefit plans, and a company-funded FSA.
  • New MacBook Pro of your choice, monitors, stand-up desk, and more.
  • Paid subscriptions/software to help you grow and excel
  • Ample paid time off, flexible work schedule, and a healthy work-life balance.

 

We welcome applicants of all backgrounds, gender, age, and race. If you are unsure whether you meet the requirements or have any questions, please reach out; we'd be happy to help!

Well...if this all sounds good to you and you think we might have a fit, please proceed!

 

To apply, please see the attached form. No recruiters; please apply directly.